Terms of Use

Contract between User and Acqua Cercetare

Contract between user (User, you) and Acqua Cercetare (https://www.qtravel.cloud, we). Please read these terms and conditions (Terms & Conditions) carefully before using the website www.qtravel.cloud (website).


The site is provided by Acqua Cercetare, headquartered at 35-43 Drumul Pădurea Neagră Street, bl. Corp 14 A31, ground floor, apartment 04, Room 2, Bucharest, Sector 1, phone +40 (735) 848 735, and has a branch office at City Business Center, 3 Nerva Traian Street, 6th floor, third district, 031041 postal code, Bucharest, Romania. Please note that all correspondence regarding the Customer Relations Service should be sent to this address.

Acceptance of Terms and Conditions

By using this website or ordering travel services through email or phone, you fully agree to these Terms & Conditions without any other restrictions. If you do not agree with any of the described points, you cannot use this website in any way.


Acqua Cercetare offers Complete software solutions for small & medium travel agencies.

Information Published on the website

Acqua Cercetare provides general information through the website for consultative purposes. Please note that the information published on the website may be subject to change at any time.
Acqua Cercetare does not guarantee that the information on the Site (including, but not limited to, rates, descriptions, or data) is free from errors or omissions, but we will make every effort to correct any (correctable) errors as soon as they are brought to our attention.

Sales Conditions

Any request for an offer made on the website or through phone or email will be considered as your intention to purchase a specific product or travel service from Acqua Cercetare. Following your request, a representative of Acqua Cercetare will contact you to provide further information.
During your navigation on the website, you may come across references to different conditions applicable to any special offers. Please read these terms carefully, but be sure to contact Acqua Cercetare for complete details.


If you wish to cancel or modify the purchased service, it is your responsibility to inform Acqua Cercetare in writing or by phone about your intentions. In certain cases, it may not be possible to cancel/modify certain services, or you may be required to meet specific requirements for these actions, according to the contractual clauses between the parties. Acqua Cercetare accepts all forms of written requests.


No other payment methods are accepted apart from those presented on the website, and we do not assume any responsibility for cash amounts sent through courier services.
All rates and fees may fluctuate due to exchange rate changes.
For more details regarding payments, please contact us.

Website usage policy

Acqua Cercetare is not responsible for the User's ability to access or use the website, nor for failures caused by a lack of these abilities. Acqua Cercetare does not guarantee that the website cannot be affected by viruses or other actions that may cause malfunctions or other losses.

User Obligations

You agree to abide by the following obligations, including (but not limited to):
  1. Financial responsibility for all transactions made on your account or in your name.
  2. Being at least 18 years old and having the legal capacity to enter into legal actions.
  3. Ensuring the accuracy of the data provided about yourself or your company.
  4. Not using the website for speculative purposes.
  5. Prohibition of transmitting political, pornographic, racist, or other materials that violate the law.
  6. The obligation not to alter, copy, transmit, distribute, sell, display, license, or reproduce the content of the website, except for personal and non-commercial use of a single copy of the information contained on the website.


You can subscribe to the Acqua Cercetare newsletter, which will be sent to your email address and will include updates, special offers, and other information.

Prohibition of Website Access

Acqua Cercetare reserves the right to prohibit your access to the website at any time without prior notice.

Acqua Cercetare’s Responsibility

Acqua Cercetare is not liable for indirect losses resulting from the provisions of this contract or from the faulty use of the website or services purchased from the website.
Acqua Cercetare cannot guarantee uninterrupted provision of the website and cannot be held responsible for any losses of any kind suffered as a result, including unrealized profits.

Links to Other Websites

This website may contain links to other external web pages operated by third parties. Acqua Cercetare has no control or association with these web pages and assumes no responsibility for the accuracy, integrity, or quality of these pages operated by third parties.
The content of these external web pages does not reflect the products, services, or information provided by Acqua Cercetare. Any opinions regarding the content of these external web pages should be directed to the administrators of those pages.

Copyright and Trademark

Copyright, property rights, and the content of the website are reserved by Acqua Cercetare. The material contained on the website is the property of Acqua Cercetare or its affiliates unless otherwise recognized as belonging to other parties involved.
The name Acqua Cercetare, as well as other trademarks, logos, or graphic elements contained on the website, are registered trademarks of Acqua Cercetare or its affiliates. Other company names, products, or services that appear on the website may be registered trademarks of their respective owners.


The terms of the privacy policy of Acqua Cercetare are provided in these Terms and Conditions. You agree to the use of your personal information by Acqua Cercetare, its affiliates, and other parties involved, in accordance with the terms and for the stated purpose stipulated in Acqua Cercetare’s Privacy Policy.

Security Policy

Acqua Cercetare utilises secure technology to protect your personal information and financial transactions. Acqua Cercetare adheres to the security procedures and standards stipulated in Acqua Cercetare’s Security Policy. Online purchases are no longer a novelty. If you choose to pay with a credit card, your card details are encrypted during the transaction, ensuring enhanced security. Acqua Cercetare utilises Secure Socket Layer (SSL) technology, which provides enhanced security for online purchasing processes involving credit cards.

Modifications to the Terms and Conditions

Acqua Cercetare reserves the right to modify or update the Terms and Conditions regarding the use of this website at any time without prior notice to Users. The current version of the Terms and Conditions will be displayed on the website from the date the changes take effect. Continuing to use this website after the publication of these modifications will constitute your acceptance of these changes.

Governing Law

These Terms and Conditions constitute the contract between the User and Acqua Cercetare and are governed by the laws of Romania. In the event of any disputes, the competent court is considered to be the court of the municipality of Bucharest. In the event of any disputes, the Romanian version of the Terms and Conditions will be considered.